Law services

What will Google Talk to Books do for legal services…

“What will Google Talk to Books do to the way legal services are delivered if a question like how do I stop my neighbour walking across my lawn can be answered in seconds by a trawl across legal libraries?” Nicola Jones, Director, Athena Professional.

Legal Workflow recently sponsored a Law Society Management Section Conference. During the event, a law firm director asked this question:

“What will Google Talk to Books do to the way legal services are delivered if a question like how do I stop my neighbour walking across my lawn can be answered in second by a trawl across legal libraries?”

Well, we no longer pay scribes to read and write for us. And there is no reason not to have ready and accessible access to the law, which we are after all assumed to know (“ignorance is no defence”). We have to accept that we will no longer be paid to do things that people can do for themselves. But we can deliver value via our know how and experience rather than our ability to recite the law, complete forms and engage in correspondence. It will at the same time open up great unmet legal need.

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