In a tech-dominated world, from the smartphones in our pockets to Elon Musk’s Starlink satellites, everyone in the far-reaching corners of the globe is technologically connected. Yet, when we talk about the legal profession—a critical industry at the forefront of our society—many firms and professionals are falling short on tech solutions and necessities. Why is that? The reasons are manifold and some too complex to address in this article, but as a Legal Tech consultancy, we have been able to identify predominant challenges through our experiences and client network. In this short article, we share the familiar challenges of those navigating this legal tech convergence.
Low Tech Legacy Systems
Clunky, outdated IT systems and software can drag many a law firm into the abyss of inefficiency. In a profession where time equates to money, can firms afford to be shackled to software relics from the dial-up era? Fortunately, new players in the legal software market are making major changes that are affordable and easy for firms to adopt. Sleek, streamlined, and scalable software IT infrastructure is possible and not as daunting as one might think.
Compliance Conundrums
Regulatory frameworks are evolving at lightspeed. Staying abreast of GDPR, SRA Regulations, or the latest acronym to hit the legal lexicon is a mandatory survival strategy. In this respect, establishing focused and knowledgeable teams to help guide firms through tech transitions to create actionable workplace policies and technologies is necessary.
Cybersecurity Concerns
Database breaches themselves are becoming an emerging courtroom narrative; cybersecurity is no longer the subplot but the main event. Law firms are treasure troves of sensitive information, making them prime targets for cybercriminals. Implementing cybersecurity measures isn’t just about protecting data; it’s about safeguarding the ethos of confidentiality and trust that has maintained the profession for so long. Many firms are examining how they can leverage technology to create security and trust for their clients rather than undermining it.
Client Expectation Clashes
Expectations are sky-high due to the availability of information. Modern clients don’t just desire digital interfaces, seamless communication, and transparent processes; they demand them. Clients who don’t feel their expectations are being met will look elsewhere, thus firms need to evolve to maintain client retention. Firms that automate and mirror their business processes with their client communication will be the ones that demonstrate rapid future growth.
Despite the ever-changing complexities and challenges, there are plenty of opportunities for firms to develop into dynamic and modern businesses for their clients. Partners and practice managers are often concerned they cannot afford the major investment in new systems or software. Most firms are failing to leverage the existing systems they have already invested in and don’t realise they can release huge efficiencies and improve fee earner productivity with some simple changes.
Experienced consultancies such as Legal Workflow can provide collaborative opportunities to convert hurdles into strategic victories. With a blend of innovation, intimate knowledge of existing market software, bespoke solutions, and a comprehensive understanding of the sector, we are ready to guide your practice through these adaptations to thrive in the digital era. Contact us today for a free consultation.
