Automation and Artificial Intelligence (AI)

News about our innovative use of automation and artificial intelligence

Chatbot

How can I help you today? Using AI to develop intelligent chatbots…

Chatbots are one AI tool that many of us will already be familiar with. We’ve met them online when browsing a website and up they pop asking if they can help. And how frustrating is it when you ask them a question but then find they’re actually live people, and are currently “unavailable”? During Martin …

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Digital Services

Feeling threatened by digital services and AI?

Change is happening all around us and technology helps speed up the process. To stand still is to go backwards and in business nobody can afford to let that happen. Legal firms are no different, they too must move with the times to become more efficient, to meet the needs of their clients and to …

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Legal advice for motorists via a “virtual solicitor”

We have here an example of a true online legal service. Interactive services provided online. Created for motorists who’ve been stopped or flashed for speeding, or charged on the spot for an offence requiring attendance at court in a few days. It’s designed to provide advice quickly and specifically for their situation. It takes into …

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The shape of law firms in the digital age

Law firms are faced with some tough challenges in the Digital Age. The government’s “digital by default” policy, together with the expectations of clients, is making digitisation a necessity rather than an indulgence. Today’s question is no longer “if” or “when” to digitise but “what” and “how” to digitise. Do law firms need to fear …

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