Automation and Artificial Intelligence (AI)

News about our innovative use of automation and artificial intelligence

What is a legal chatbot?

What is a chatbot and where would I use a chatbot in my legal firm?

A chatbot is quite simply a computer programme or an Artificial Intelligence which conducts a conversation via “auditory” or “textual” methods online. It may simply be scanning for words it recognises in the question you type into your browser or phone. Chatbots typically pop up on websites asking if they can help you. The simplest …

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AI and law firms

Artificial Intelligence and what it means for law firms…

Search “What is Artificial Intelligence (AI)” on Google and you’ll get more answers than you can shake a stick at. Ask what that means in law firms and you’ll be there for hours… A simple explanation is: “the theory and development of computer systems able to perform tasks normally requiring human intelligence, such as visual …

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AI is going to be a game changer

AI is going to be a real game changer…

“AI is going to be a real game changer. What happens to lawyers when clients get their hands on the software?” George Bisnought, founder and MD of Excello Law. Legal Workflow was pleased to sponsor a Law Society Management Section conference recently. At the event, one of the speakers mused, “AI is going to be …

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Law services

What will Google Talk to Books do for legal services…

“What will Google Talk to Books do to the way legal services are delivered if a question like how do I stop my neighbour walking across my lawn can be answered in seconds by a trawl across legal libraries?” Nicola Jones, Director, Athena Professional. Legal Workflow recently sponsored a Law Society Management Section Conference. During …

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Always move quickly

Always move quickly…

“Always move quickly”. I loved this quote from Robert Bourne, Chair of The Law Society Board and past President of The Law Society. It was made at The Society’s recent law management section conference, which Legal Workflow was pleased to sponsor. “Always move quickly.” The pace of technological change is startling and we can’t wait …

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deliver ROI from your case and practice management solution

Deliver ROI from your case and practice management solution…

Who would you trust to help you deliver ROI from your case and practice management solution? It’s all very well us at Legal Workflow explaining how we can deliver ROI from your case and practice management solution, but wouldn’t you feel happier hearing it straight from the horse’s mouth, or more politely, from some of …

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enquiries from your website

How well are enquiries from your website being responded to?

When law firms first started to promote themselves online, their websites were little more than brochures. “This is who we are, this is where to find us and you can phone or email us for more information.” Many firms have now developed a much more interactive experience for clients and potential clients, but for others …

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Legal Workflow – Associate Sponsor of Law Society Conference…

Legal Workflow was the Associate Sponsor of the Law Society’s Law Management Section annual conference 2018: the law firm of the future. The event was held at The Law Society, 113 Chancery Lane, London WC2A 1PL on Thursday 26th April 2018 and attended by our Managing Director, Martin Langan. “Always move quickly.” Robert Bourne, Chair of …

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