Blog

money laundering

How legal firms can avoid being caught out by money laundering regulations…

In June of this year, in the Times “The Brief” it was reported that solicitor regulators were sending out guidance to law firm leaders on how they could avoid being caught out by strengthened money laundering regulations from Whitehall.
Follow the lead of a Dorset-based law firm who contracted Legal Workflow to create an interface between their case management system and the online payments system?
It’s a very simple – but fool-proof – solution. The figure to be paid is […]

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Events in September and October

Recent and upcoming events…

September and October see Legal Workflow involved in various Legal events.
The Alternative IT Conference
The first was the Alternative IT conference, where our MD – Martin Langan – facilitated roundtable discussions on “Providing a 24/7 service for clients without keeping you up”. Discussions included:

meeting clients’ increasing expectations for online services 24/7 has to be more than case tracking
real life examples of products and services that actually advise clients, not just have them filling in forms
integration with […]

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Meet us at LSN events

Meet us at Legal Support Network Events

LSN is a community for people in law firm management throughout the UK to join – if you’re a member, you’ll know all about it. If not then you might be interested to learn more.
LSN brings the legal business services community together through various online channels and to support that, LSN hosts a number of networking events across the UK, where the community can meet and talk with peers.
Legal Workflow is an active member of LSN – you can see […]

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Improve law firm's bottom line

How to improve your law firm’s bottom line…

There are often opportunities to introduce other departments to your clients, and thus improve your law firm’s bottom line. Perhaps in a commercial situation when preparing a Shareholders Agreement where the company is acting for the shareholder, it’s necessary to review the pension arrangements for the shareholders. So you should introduce them to the firm’s Financial Adviser. Or you might need to introduce them to the Private Client team to review Wills or Powers of Attorney of the shareholders. In […]

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Compliance and risk

Compliance – is your law firm exposed to unnecessary risk?

You have a case management system in place, right? But how do you enforce compliance with your firm’s protocols or flag any potential areas of non-compliance? By creating a workflow…
Public Indemnity Insurance – an example of enforcing compliance
For instance, it may be that your Public Indemnity insurance dictates that the maximum value of a transaction should not exceed a set amount. If a transaction – or series of transactions combined – will exceed that amount, your firm’s lawyers should escalate that to […]

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deliver ROI from your case and practice management solution

Deliver ROI from your case and practice management solution…

Who would you trust to help you deliver ROI from your case and practice management solution?
It’s all very well us at Legal Workflow explaining how we can deliver ROI from your case and practice management solution, but wouldn’t you feel happier hearing it straight from the horse’s mouth, or more politely, from some of your legal peers?
We’re proud to have worked with some of the finest law firms in the UK and equally proud to have received some great testimonials […]

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custom workflow

Custom workflow paves the way for ISO quality certification…

Custom workflow paves the way for ISO quality certification…
Advances in technology are driving both expectations and concerns. Law firms are under considerable pressure from their clients – and the government – to protect confidential information. Regulations to protect both consumers and businesses from, for example, money laundering and data breaches, mean that law firms need to comply and to be able to demonstrate that compliance. Failure to do so can result in hefty fines and the necessity to disclose such breaches […]

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enquiries from your website

How well are enquiries from your website being responded to?

When law firms first started to promote themselves online, their websites were little more than brochures. “This is who we are, this is where to find us and you can phone or email us for more information.” Many firms have now developed a much more interactive experience for clients and potential clients, but for others the only advance has been to create an online form. Are you now receiving – and responding to – enquiries from your website? When enquiries […]

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How legal workflows can unlock the awesome potential of your case management solution…

Whether you’re looking for a case management solution right now or acquired one many years ago, you’ll want it to support your own business processes. When it does, the benefits to your management team and lawyers alike are mind-blowing.
But case management systems out-of-the-box are a vanilla offering; it’s the workflows that supercharge them. To empower your firm – and each department within it – to work in the way that is most efficient, most customer-focused and most profitable, you’ll need […]

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Chatbot

How can I help you today? Using AI to develop intelligent chatbots…

Chatbots are one AI tool that many of us will already be familiar with. We’ve met them online when browsing a website and up they pop asking if they can help. And how frustrating is it when you ask them a question but then find they’re actually live people, and are currently “unavailable”?
During Martin Langan’s recent presentation at Legalex (22nd March 2018) entitled “Online Legal Services and Artificial Intelligence “, he demonstrated a sample of a tool developed for a […]

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